Updated May 20, 2018
Information Collection and Use
For use and purchase on The Lilypad website (the-lilypad.com), you must first complete a registration form to create a username and password protected account. In the store, your selected username will be associated with your valid email address to ensure appropriate communications between the administrative staff and designers directly to you on an as-needed basis. The Lilypad Store, LLC is the sole owner of the information collected on the-lilypad.com. The Lilypad Store. LLC collects personal information from our users at several different points on our website. We will retain your information for as long as your account is active or as needed to provide you with service. If you wish to cancel your account or request that we no longer use your information to provide you services contact us. We will withhold and use collected personal information as required to satisfy our legal obligations, resolve disputes and enforce agreements.
When you purchase something from our website, we maintain some personally identifiable information as collected at registration. You previously provided contact and personal information (such as name, email, mailing address and phone number). We use this information to fill your orders and maintain customer records. If we have trouble processing an order, we will use this information to contact you.
The personal information collected at The Lilypad is used to process orders to verify correct ownership of the information used. We may use or disclose information about your demographics and use of the site in any manner that does not reveal your identity. Nothing is sold, rented, leased or otherwise shared with other sources, not e-mail addresses, mailing addresses, telephone numbers or email addresses other that it may be used by us to communicate advance notice of events, new products and/or services. In addition, we do not retain any of your financial information.
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information. Participation in surveys or contests is voluntary and you therefore have a choice whether or not to disclose information. The requested information typically includes contact information such as name and shipping address. We use this personal information to notify contest winners and award prizes.
If you have opted in to receive our newsletter, we will use your rmail address to send out a bi-weekly newsletter. You may unsubscribe from this at any time.
Based on the personal information you provide at registration and during any contact with the store, we will communicate with you in response to inquiries or to provide services at your request. We may also use this information to manage your account as necessary. We will communicate with you by email as required to resolve any issues.
Information Sharing and Disclosure
We reserve the right to disclose any collected personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
We use Paypal and Authorize.net to process payments for goods and services. Please consult with each of these organizations for their specific privacy policies. We do not retain any personal financial information on our website.
We do not link aggregate user data (non-personally identifiable information) with personal information nor do we share aggregate information. This includes IP addresses, browser types, ISP, etc.
Personally identifiable information
Change in Ownership
If the-lilypad.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or use of your personal information. We will also notify with any further choices you have regarding your personal information.
Overall Security and Access
The security of your personal information is important to us. We utilize SSL for an added layer of security on our website. We implement industry standards to protect the personal information transmitted and received by our website; however, while we strive to use the foremost means to protect your personal information, we cannot guarantee its absolute security.
We gather certain information automatically and store in the form of log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, administer the site, track users’ movements around the site and gather demographic information about our user base as a whole. We do not link this data to personal information.
Links to Other Sites
The Lilypad (the-lilypad.com) contains links to other websites that are not owned nor controlled The Lilypad Store, LLC. We are not responsible for the privacy practices of other sites. We encourage you to be aware when you leave The Lilypad for another website. This privacy statement applies only to information collected by The Liypad.
Any personal information you submit on the forum/gallery/blog can be read, collected, or used by other users of the forums/gallery/blog. Due to the nature of each of the environs, this personal information could be used to send unsolicited messages. We are not responsible for the personal information you choose to disclose in the forums/gallery/blog.
Access to Personal Information
If your personal information changes or if you no longer desire our service, you may correct, update, delete or deactivate it by simply removing your account in the various store locations or contacting us.