Trouble with Templates

Discussion in 'Help Pad' started by Happy Mama, Aug 29, 2014.

  1. Happy Mama

    Happy Mama Well-Known Member

    Messages:
    386
    Joined:
    Nov 2, 2012
    I'm trying to use Amy's Helper Grid templates, and it looks different than what I've used in the past. There are little folders and a pencil with a line through it that says "non-editable adjustment". Is there something that I need to do to get the layers out of the folder? I'm using PSE 10 and haven't run across this before.

    Thanks! :)
     
  2. AnneofAlamo

    AnneofAlamo Slippers IN sunshine? Even better!

    Messages:
    19,728
    Joined:
    Aug 30, 2009
    I am downloading them right now.
    What did you choose for file type? TIFF? PSD elements, psd or pngs?
     
  3. AnneofAlamo

    AnneofAlamo Slippers IN sunshine? Even better!

    Messages:
    19,728
    Joined:
    Aug 30, 2009
    I am betting you hit psds? and your program isn't recognizing them. If this is the case, and you need TIFFs? Please email
    customerservice@the-lilypad.com and the powers that be, could perhaps reset the link to the file you are needing?
     
  4. Happy Mama

    Happy Mama Well-Known Member

    Messages:
    386
    Joined:
    Nov 2, 2012
    Thank you Anne, yep, that's what I did. I picked photoshop instead of PSE. I don't remember doing that, so I bet I just wasn't paying attention. I will email them. Thank you so much for your help. I thought it was some new file that I hadn't learned about yet!
     
  5. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

    Messages:
    20,926
    Joined:
    Mar 9, 2009
    Melissa, I sent the correct files through to your email. Enjoy! :)
     
  6. Happy Mama

    Happy Mama Well-Known Member

    Messages:
    386
    Joined:
    Nov 2, 2012
    Thank you so much Laura. I just downloaded them!
     

Share This Page