Store not loading pictures

Discussion in 'Help Pad' started by Jess Claire Creates, Aug 30, 2022.

  1. Jess Claire Creates

    Jess Claire Creates Well-Known Member

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    Is anyone else having trouble with the store? I’ve been trying for a few days and each time I open it up the pictures don’t load. There are descriptions of the products but no images, just a big white space where they should be. I use my phone and I’ve tried switching my WiFi off, trying it on data, nothing seems to be working. I just wondered if it’s just me.
     
  2. cfile

    cfile My bags are packed for Platform 9 3/4

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    @Jess Claire Creates I have not had any issues and can see products and images fine on both my Windows laptop and my iPhone. I wish I could help further. Generally, if my phone acts wacky, I usually turn it off completely and then restart it and that usually fixes the problem. I wish I could help you further.
     
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  3. jk703

    jk703 CEO of Anything and Everything, Everywhere

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    I just went in the store too... no images were missing. Can you see them on your phone? Maybe clear all the cookies and a restart? I hope it figures out!
     
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  4. Karen

    Karen Wiggle it, just a little bit!

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    It's working for me too... sounds like time for a reboot maybe? Hopefully it's a simple fix... you gotta be able to see the pretty images!
     
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  5. elseepe

    elseepe I'll follow the sun

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    Ive seen this happen to me in the past, it seems like if I refreshed the page they would show up.
     
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  6. Cath_

    Cath_ In my polka dot dress and apron

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    is the http bar staying busy, maybe slow internet
     
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  7. Jess Claire Creates

    Jess Claire Creates Well-Known Member

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    Thank you all so much. I tried everything, refreshing, turning my phone off and on and deleting the cookies and finally it is back to normal. Hooray!!! Thank you so much for all your advice. Now I can shop again
     
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  8. cfile

    cfile My bags are packed for Platform 9 3/4

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    YAY SO glad you are back in business :) The BYOC that is on the horizon is fabulous as well as all the wonderful SOSN goodies today!
     

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