I posted here in the Customer Service thread about trying to clear up the M3 subscription issue on Thursday of last week. I sent PM's AND a CS email too, which I got the automated response. Haven't heard any other word. I don't know who else there is to contact? I know we all try to be kind and understanding here an almost never speak negatively And I realize it is a US holiday weekend, but I'd like to be able to complete a purchase without feeling like I'm nagging. A simple "we are working on it would have been nice."
Tagging a couple people that might be able to help. Sorry I can't help you myself. @lmccandless @mrs2a50
Looks like Rachel already let you know in the other thread that there is an issue with the subscription that is being worked on. Thanks for being patient!
I am so sorry for the delay. We were having some technical issues that required Jason (our super tech) to assist. This has been resolved for you. You're all set to be able to re-subscribe if you wish to do so.
