Just Jaimee subscription help

Discussion in 'Help Pad' started by Becky, Jan 13, 2021.

  1. Becky

    Becky Well-Known Member

    Messages:
    200
    Joined:
    Sep 29, 2016
    Hello!
    I have contacted customer support numerous times, and I haven't had a reply in months. Can someone from customer support please help me with my accounts and my subscription?
    I would love to use the last 2 months of kits in MOC 9
    Thanks,
     
  2. gonewiththewind

    gonewiththewind I choose joy.

    Messages:
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    Joined:
    Dec 15, 2009
    @lmccandless Bringing this to your attention. :helpy

    @Becky We'll get this figured out for you. Hang in there! :ballonhang
     
    lmccandless likes this.
  3. littlekiwi

    littlekiwi Perfectly perfect just the way I am!

    Messages:
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    Jan 21, 2012
    @Becky you need to add each individual kit and card set to your cart for it to work for the January 2021 release. At least that’s how I managed to get it to zero out so I could use my last month of subscription.
     
  4. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

    Messages:
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    Mar 9, 2009
    @Becky I have personally emailed you with download links to the kits from November through January and adjusted your account to make sure everything is working properly.

    please let me know if you need anything else! :)
     
    Karen and gonewiththewind like this.
  5. gonewiththewind

    gonewiththewind I choose joy.

    Messages:
    8,118
    Joined:
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