What they said. I think mine is Whirlpool Duet, and yes we have the pedestals. I was pregnant when we bought them so my husband thought it would be nice to make me not have to bend over. Ahh young love. I use the drawers for odd socks, each kid has their own "section". Although, I mostly buy them 20 pair of the same, so I don't have that many odd socks, somehow it still happens.
They do a big enough load that missing an item doesn't seem to be a big deal. Either that, or I've always got another load I can do. Not sure, but only once or twice have I been like OOOOH CRAP, but even then I've gotten there early enough to pause it.
The gasket on our washer has broken a few times. Cost $140 for the guy to fix it (the part is $80). Eventually my dh looked on YouTube and fixed it himself the last time. Not sure if that's a common thing or what, but it's really irritating to discover my odd sock drawer full of water.
We've had them almost 9 years, though, and that's the only problem we've had, so I guess it's a success. The guy says it's my fault for not zipping up the pants before I put them in (?), for whatever that's worth.