Customer Service

Discussion in 'Help Pad' started by lmccandless, Jan 26, 2015.

  1. Tree City

    Tree City Get a stepladder, I'm busy

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    It's REALLY faint. If you hover your mouse you should be able to just click it. (I am on my phone so I just tapped the right side of the image.)

    And that link @umyesh provided pulled up the GC page for me, so hopefully it works for you, too!
     
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  2. umyesh

    umyesh Swooning for warm bread & butter

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    Thanks for letting me know the link worked for you.
     
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  3. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

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    Your ticket has been resolved :)
     
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  4. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

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    I've sent you a conversation. I need some additional information to resolve your issue. If you could please let me know, I will personally resolve this for you. Thank you.
     
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  5. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

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    Sharon, I've issued you a refund and updated your ticket. Thank you :)
     
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  6. easyeyes4you

    easyeyes4you Well-Known Member

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    The link words... still no arrow though... thanks
    All spent now!!!!
     
  7. easyeyes4you

    easyeyes4you Well-Known Member

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    Thanks... Will do...
     
  8. easyeyes4you

    easyeyes4you Well-Known Member

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    Yes, the link works perfectly.....
     
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  9. cfile

    cfile My bags are packed for Platform 9 3/4

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    If you hover on the picture on the home page right above the second E in the word 'Storyteller' that will give you the arrow. Sometimes it is hard to see.
     
  10. Tree City

    Tree City Get a stepladder, I'm busy

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    And for anyone else unable to see the arrow, store banners at many websites usually rotate through images on their own. TLP's banners rotate every few seconds, no scrolling or arrow needed. :)
     
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  11. gracielou

    gracielou Well-Known Member

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    Thanks for the quick response!
     
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  12. easyeyes4you

    easyeyes4you Well-Known Member

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    @umyesh @Farwen @cfile ....one last follow up.... I see it (GC)now... No arrow... it scrolls alternating between it and another topper ...just goes round and round... Possibly different browsers...? Thanks again for all the help. Laura has contacted me and with some effort has resolved my other issues... She could not find any of my support tickets???? I sent a bunch... I looked up a confirmation email to get the ticket number, and she was able to find it/them... all is good.... Thanks again for all your help...
     
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  13. easyeyes4you

    easyeyes4you Well-Known Member

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    Turns out you were correct... Thanks
     
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  14. umyesh

    umyesh Swooning for warm bread & butter

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    I’m glad you were able to get the issues resolved. :)
     
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  15. cfile

    cfile My bags are packed for Platform 9 3/4

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    glad it is resolved.
     
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  16. littlekiwi

    littlekiwi Perfectly perfect just the way I am!

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  17. mrs2a50

    mrs2a50 Pretty much the best.ever.

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