While I know it's INSD I am having multiple issues with site. I purchased the buy my store of Mommyish and one collection from Bella Gypsy. After paying with paypal, I got an error returning to the store. I had to log back in and get through to my order history. When I tried downloading i get a MySQL Server error. Paypal Took my money...any help would be greatly appreciated.
I think the site is just overwhelmed. I'm having some issues too. You should have received a download links email from the site. You can use that to download your purchases once the store isn't so bogged down (instead of having to navigate to each order).
I have got several of those errors but when I hit Refresh it would work. Have not tried to make a purchase yet.
I know that @lmccandless is aware of the site having issues. She's been working with it and her web man today to try to keep it running smooth for us. Go in and try to download again and see if it's working.
Everything should be running very smoothly now. Thanks for your patience while Jason and I put some fixes in place. You all are downloading like crazy today!! Happy NSD!!
I got that a few times today too. If you go back through your account and look at your order history, your download links will probably be there as well.
Thanks everyone. At least the issues are for a good reason. I was able to get my download links. The only one issue is that the item from Mommyish iNSD 2020 Style Bundle CU/PU gives me an error when I try to download. Everything else is good. Thanks again ladies for your quick reply.
Try downloading it again. It may have been at a busy time. The internet has been bombarded with extra traffic during the pandemic. I got an email from my internet service provider that there was a malicious internet attack yesterday that caused havoc throughout the internet and brought down several servers and that’s why our internet had been so slow and spotty yesterday.
I’ve noticed things online are much slower and occasionally throw up an error message or server issue notice but like @keepscrappin said it could just be from the extra load both here at TLP and in general with the pandemic that you’ve had issues. It’s one reason aI shop off peak at least by NZ time so that I’m only dealing with TLP craziness in the shop and not my internet service as well.
I am still having trouble downloading mommyish iNSD style bundle for $8 that I purchased yesterday. I have tried multiple times even within the last few minutes...it says ZERO in the zip. It's the only item I cannot download. Can someone check into this? Thank you for all your are doing!
Same here. It's the only thing I cannot DL either....and enjoy your buy the store! Love mommyish goodies.
Let's tag Leah so she can check the download is where it belongs. @mommyish I'm sure she'll get you fixed up!
I had Leah separate the downloads into individual files. This will work now under your original link.