Store HELP please?

Discussion in 'Help Pad' started by KairynLisa, Oct 31, 2018.

  1. KairynLisa

    KairynLisa Author of 1001 Fairy Names book

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    Dec 31, 2015
    Not sure where to post this question... but I'm trying to buy two items. One is a Wed 50% off item, the other is not on sale, but maybe a bundled item?

    I am trying to stack my coupons... $2 off twice, $3 off and I have a 20% off. I am not getting any error codes, but the coupons are not being taken off the total. Can they no longer be stacked?
     
  2. scarletsierra

    scarletsierra Riding in the Neil mobile

    Messages:
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    Jul 9, 2009
    Hi Kairyn! I'm sorry you're running in to some troubles! I'm going to move your thread to the Help Pad and tag @lmccandless so she can have a peek at what may be happening. :beat
     
  3. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

    Messages:
    19,718
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    Mar 9, 2009
    Sorry for the inconvenience but we have always asked that you do not stack coupons. They are intended to be used separately.

    Bundles, particularly if they already have special pricing, may be excluded from additional discounts at the designer’s discretion.

    If you would like additional assistance, we can take a look at your cart in customer service.
     

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