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Shop Issue?

carrie1977

carrie1977

Tequila and Taco Tuesday
Joined
Jan 20, 2012
Messages
5,077
I've noticed when searching through the shop that if there are multiple pages once I've scrolled through a few I get an error that says Ooops! Page Can't be found. The shop doesn't care for me to scroll through too many pages.
I was scrolling through the Hear My Voice Collections. Got to page 7 (there are, at least, 13 pages). Tried to move to page 8. Error.
Anyone else have that happen to them?
 
carrie1977 said:
I've noticed when searching through the shop that if there are multiple pages once I've scrolled through a few I get an error that says Ooops! Page Can't be found. The shop doesn't care for me to scroll through too many pages.
I was scrolling through the Hear My Voice Collections. Got to page 7 (there are, at least, 13 pages). Tried to move to page 8. Error.
Anyone else have that happen to them?
Click to expand...

Do you happen to know what keywords you used for the search? The more information Esther has, the easier it is to find and fix the problem.
 
carrie1977 said:
I've noticed when searching through the shop that if there are multiple pages once I've scrolled through a few I get an error that says Ooops! Page Can't be found. The shop doesn't care for me to scroll through too many pages.
I was scrolling through the Hear My Voice Collections. Got to page 7 (there are, at least, 13 pages). Tried to move to page 8. Error.
Anyone else have that happen to them?
Click to expand...
We are working on this. Not sure what’s causing it.
 
keepscrappin said:
Do you happen to know what keywords you used for the search? The more information Esther has, the easier it is to find and fix the problem.
Click to expand...

This time it happened when I searched "hear my voice." But, it isn't the first time it's happened. It happens every time I'm perusing through multiple pages of products.
 
I've actually seen this myself too, but I just thought it was my internet being annoying. Sorry I didn't think to report it!
 
carrie1977 said:
This time it happened when I searched "hear my voice." But, it isn't the first time it's happened. It happens every time I'm perusing through multiple pages of products.
Click to expand...
Looks like it is now fixed, I searched RJ's HMV and it ends on page 7 with no oops.. I scrolled through Rachel's entire store and no oops and it scrolled to the end which is page 27. L-M store ends page 16 and I scrolled through to the end with no error.

Let us know if you have further issues Carrie, and thank you for letting us know!
 
cfile said:
Looks like it is now fixed, I searched RJ's HMV and it ends on page 7 with no oops.. I scrolled through Rachel's entire store and no oops and it scrolled to the end which is page 27. L-M store ends page 16 and I scrolled through to the end with no error.

Let us know if you have further issues Carrie, and thank you for letting us know!
Click to expand...

I did a search and was able to scroll through several pages without any issues.
Thanks, y'all! :)
 
Rachel Jefferies said:
Did you know that you don't need to search for hear my voice, if you visit Lynn's or my shop, we both have a nice hear my voice category in the side bar. Just thought i'd mention that :) @carrie1977
Click to expand...

I'm sure I knew that but I was sick over the weekend so my brain was functioning at like a 30% capacity. haha!
I'm not sure it would have mattered with the issue I was having but I will keep that in mind. :)
 
carrie1977 said:
I'm sure I knew that but I was sick over the weekend so my brain was functioning at like a 30% capacity. haha!
I'm not sure it would have mattered with the issue I was having but I will keep that in mind. :)
Click to expand...
Aww no worries, just trying to be helpful for next time :grouphug
 
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