ERROR iin ZIP FILEs

[mrstoa]

Hi, I've spent hours downloading the files and when I went to unzip - error messages - not recognised - zip empty etc.

I ordered two sets of template

helppppppppppp

user name mrstoa - orders 365570 and 365571

jacqueline

 

[lmccandless]

Hi Jacqueline, I've reset those downloads for you. Please be sure to delete all of the failed zips completely, including from your recycle bin or trash before you download them again. Enjoy your templates.

 

[mrstoa]

Hello again



I tried downloading again but the site is too busy I guess - 2 psd files that were not complete

I think I'll leave it for today - maybe tomorrow?

Congratulations on your Black Friday sales - obviously as your site is so busy

Thanks for the help - hoping for success tomorrow!

jacqueline