Customer Service delay

[Claire Grantham]

Hi, does anyone know of a customer service delay? I have been waiting 17 days for a reply to a query about a missing PSD. I just had to submit another query about links for x10 kits that are missing. So I thought I would check, so I don't keep chasing.
Thanks Claire x

 

[mrs2a50]

Hi, does anyone know of a customer service delay? I have been waiting 17 days for a reply to a query about a missing PSD. I just had to submit another query about links for x10 kits that are missing. So I thought I would check, so I don't keep chasing.
Thanks Claire x

claire, this is on me, and I apologize. I'm working through a backlog of CS. I'll get back to you on these today.

 

[Claire Grantham]

Thanks, I reached out to Sara Gleason and she fixed it earlier today and updated Arboretum Home x