Customer Service

Esther Wisdom

I'm New Here...ask the Admin
President of the Pixels
Joined
Jun 2, 2020
Messages
4,908
If you need assistance with a forum or store issue, you have 2 options.
In all cases, please allow 24-48 hours for a response. While we always endeavor to be as fast as possible, the differences in time zones around the world do impact how quickly we see your request.

1. Fill out the Customer Service request here.

2. For more general issues or questions, feel free to post a new thread in this forum as a team member may be able to assist.
 
Hi Esther,
I'm struggling with uploading into challenge thread. The page is in the gallery, I got also some nice words, but when I try to upload in the thread, it says, that waiting for moderator approval.
Tried several ways and was the same in different challenges. Did I missed something to set up?
upload_2025-3-29_11-38-42.png
 
Hi Esther,
I'm struggling with uploading into challenge thread. The page is in the gallery, I got also some nice words, but when I try to upload in the thread, it says, that waiting for moderator approval.
Tried several ways and was the same in different challenges. Did I missed something to set up?
View attachment 627362
Let me check on this.. which challenge? Not sure why the forum is doing this randomly with post. I have been working on that as well.


Sent from my iPhone using Tapatalk
 
Hi Esther,
I'm struggling with uploading into challenge thread. The page is in the gallery, I got also some nice words, but when I try to upload in the thread, it says, that waiting for moderator approval.
Tried several ways and was the same in different challenges. Did I missed something to set up?
View attachment 627362
I've approved the post and "think" I've identified the issue. Sent you a private message here in the forum.
 
HELP! I keep getting this message on all my posts in the forum today:
This message is awaiting moderator approval, and is invisible to normal visitors.

Did I do something wrong?
 
for some reason I have a duplicate thread in my MOC challenge log. How do I delete one?
 
Last edited:
for some reason I have a duplicate thread in my MOC challenge log. How do I delete one?

Near the bottom left, there should be a "delete" that you should be able to click and delete any extra posts. Do you have this?

1767368635138.png
 
for some reason I have a duplicate thread in my MOC challenge log. How do I delete one?
I can help you if you can't do it. But first one thing, you need to add a new comment for each challenge, not edit your previous post.
I suggest you delete this thread : https://the-lilypad.com/forum/threads/electras-los.99103/

And repost your second page in a new comment on this thread: https://the-lilypad.com/forum/threads/electras-los.99102/

It helps the team count layouts when MOC is over.
 
@Electra info on this here : https://the-lilypad.com/forum/threads/moc-13-guidelines.98964/

13- The first post in your thread should be your first layout - it should not be a "here's my thread" post. Each additional layout should be a new post in your thread (do not edit your first post and add additional layouts to it - if I see this happening, I will contact you and ask you to correct this). If you complete all 31 layouts, you should have 31 posts in your thread.
 
@Electra info on this here : https://the-lilypad.com/forum/threads/moc-13-guidelines.98964/

13- The first post in your thread should be your first layout - it should not be a "here's my thread" post. Each additional layout should be a new post in your thread (do not edit your first post and add additional layouts to it - if I see this happening, I will contact you and ask you to correct this). If you complete all 31 layouts, you should have 31 posts in your thread.
Sorry you did all this work, I was only saying there was no "Delete" button and I could not delete my duplicate post. :madness I should have been clearer. This is my 10th MOC, you won't have to ask me to correct it. It must been another one of those Lilypad "Glitches" we seem to have, but it's fixed now. Thanks for your help. :-)
 
I think I did it before I logged out but there was someone else so maybe I mix up.

I see an edit button at the bottom of my posts on the left but that might be because I have some moderation powers :giggle
For example here I can see under your signature "report edit delete"
I thought as a member you would have at least edit and delete so that you can clean up things by yourself but maybe I am wrong.

Anyway, I don't mind helping out when I can! If I can't I'll call the big boss lady to the rescue! :giggle
 
I think I did it before I logged out but there was someone else so maybe I mix up.

I see an edit button at the bottom of my posts on the left but that might be because I have some moderation powers :giggle
For example here I can see under your signature "report edit delete"
I thought as a member you would have at least edit and delete so that you can clean up things by yourself but maybe I am wrong.

Anyway, I don't mind helping out when I can! If I can't I'll call the big boss lady to the rescue! :giggle
:heartlub :heartlub :heartlub :heartlub :heartlub :giggle:giggle:giggle
 
Hello everyone, I am in need of assistance finding the store links for the following Collabs, as I tried finding them and cannot. I want to use these in my pages for our challenge submissions, but I like to be able to include the link in the credits and any help would be greatly appreciated. I know that TLP has part one for messy real beautiful, but I was looking for the part one of the following ones.

Here are the blog hop part one sets that I am looking for in the shop:
1. Time capsule blog hop
2. Self Portrait blog hop
3. Chronicles blog hop
4. Finding joy blog hop
5. Outdoor Adventures blog hop

Thank you very much in advance.
 
Hello everyone, I am in need of assistance finding the store links for the following Collabs, as I tried finding them and cannot. I want to use these in my pages for our challenge submissions, but I like to be able to include the link in the credits and any help would be greatly appreciated. I know that TLP has part one for messy real beautiful, but I was looking for the part one of the following ones.

Here are the blog hop part one sets that I am looking for in the shop:
1. Time capsule blog hop
2. Self Portrait blog hop
3. Chronicles blog hop
4. Finding joy blog hop
5. Outdoor Adventures blog hop

Thank you very much in advance.
These are not live in the store. They are only live during the DSD/NSD weekend.
Just indicate them as retired.
 
Last edited:
Back
Top