Hang-up with Store Transaction 8/6/22

[bonnenuit]

A glitch happened with my attempted purchase today - Invoices 1515148, 1515149, and 1515150. Invoices show a Not Finished, the 6 items are still in my cart, but my bank account shows as a pending purchase. Added - Just checked my email and I have a transaction receipt from The LilyPad.

How do I get this moved to finished to get my stuff? I have another item to buy that I was getting separately, but I don't want to try to place another order with those items still in my cart.

@mrs2a50 - Anyone?

 

[bestcee]

@scarletsierra @Becca Bonneville

Did you submit a help ticket Judy? (Just so staff knows if it's there to check).

 

[bonnenuit]

@scarletsierra @Becca Bonneville

Did you submit a help ticket Judy? (Just so staff knows if it's there to check).

Well, I have submitted one now.

 

[mrs2a50]

Judy, if your bank account shows it as pending, payment hasn't been made yet and you can try again. If the payment actually does show as going through, please send me via conversation a screenshot of the payment and I'll push this morning's orders through for you.

 

[bonnenuit]

Judy, if your bank account shows it as pending, payment hasn't been made yet and you can try again. If the payment actually does show as going through, please send me via conversation a screenshot of the payment and I'll push this morning's orders through for you.

@mrs2a50 - conversation sent.

 

[bonnenuit]

All is resolved. Life is good.