That dreaded moment

Discussion in 'Chatty Pad' started by LoveItScrapIt, Apr 3, 2021.

  1. LoveItScrapIt

    LoveItScrapIt I'm a poet, and everyone knows it!

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    You know when that moment when your husband builds you a new PC and you don't have things backed up properly?
    Well that just happened.....

    I lost all of my TLP files...every...last...one except CU stuff. Because of course those were on another hard drive.

    I don't know the process for resetting orders or if it can even be done, but I emailed cust. service to see. My fingers are crossed and so are my toes. lol
    This is me right now
    [​IMG]
     
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  2. umyesh

    umyesh Swooning for warm bread & butter

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    Oh no! I think I've seen an option in the store to pay to reset orders and I don't remember it being a huge cost but I'm not sure? I hope you're able to recover what you lost!
     
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  3. cfile

    cfile My bags are packed for Platform 9 3/4

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    oh my goodness Kiana.. I remember that once when I deleted all of my Kate Hadfield supplies... thankfully I most of it on an older hard drive. I am so sorry.. hope you can get things recovered.
     
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  4. littlekiwi

    littlekiwi Perfectly perfect just the way I am!

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    Oh god....that’s my worst nightmare! I have lost some stuff and TLP have been amazing so I’m sure they’ll help you out in one way or another.
     
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  5. HavaDrPepper

    HavaDrPepper Space. The final frontier

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    Exactly why multiple backups of whatever kind you choose is the way to go. Sorry this happened to you.
     
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  6. HeatherB

    HeatherB Ain't nothin wrong with a few dust bunnies!

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    Oh no, Kiana! That's awful! I hope you are able to get the store links reset.
     
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  7. LoveItScrapIt

    LoveItScrapIt I'm a poet, and everyone knows it!

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    lol, yeah I see these posts all the time and always say "I'm gonna do that one day" and the one day passes and here we are....
     
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  8. littlekiwi

    littlekiwi Perfectly perfect just the way I am!

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    I was in pretty much the same boat....had just decided to start an online back up a little while before my laptop got stolen a few years back. At the same time family had just got data recovered onto an ehd before it and their laptop got stolen and lost the lot. At least I was lucky in that Backblaze had probably about 1/3rd of my data so I wasn’t starting from scratch.
     
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  9. sharonb

    sharonb Well-Known Member

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    Oh no....hopefully it all works out.
     
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  10. bestcee

    bestcee Lorelei and Rory are my neighbors

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    Oh no! Maybe you have some on an old hard drive that you forgot about? (Or maybe it's just me with old hard drives hanging around)

    I love my backups for that peace of mind. It is one of those things that you don't think about until it's too late most of the time.
     
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  11. LoveItScrapIt

    LoveItScrapIt I'm a poet, and everyone knows it!

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    TRUE!!!!
     
  12. Nemla

    Nemla Stretching my skill set

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    So sorry. The designers here are amazing though, so you should be able to recover at least some of the stuff. Are you sure it is really gone, not just hidden in a partition on the hard drive ?
     
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  13. rach3975

    rach3975 Well-Known Member

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    Oh, no! I suppose the only silver lining is that it was supplies instead of photos or pages so there's hope for getting them back. Fingers crossed that you can get them through TLP, even if there is a cost associated with it. (I'm guessing that for anything from previous designers, you may be out of luck. :( )
     
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  14. Dalis

    Dalis Jose Cuervo is NOT a good friend

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    OH NO, Kiana! That sounds terrible!!!!
     
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  15. weaselwatchr

    weaselwatchr Viva, Las Vegas!

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    That would be my worst nightmare. I am so sorry.
     
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  16. jk703

    jk703 CEO of Anything and Everything, Everywhere

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    I have been in your shoes, and it's hard... like gulp, oh no. The order reset was easy and I felt so much better after getting my "things" back. Hoping you didn't lose any other important items! Hugs, it's stressful!
     
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  17. Donitab

    Donitab If only the TV would yell back

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    I back up my TLP every month. Not gonna lose those files!
    Good luck!
     
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  18. Karen

    Karen Wiggle it, just a little bit!

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    Oh NOOOOO!!!! That must have been the worst feeling to realize your goodies were missing. I'm sure customer service will be able to hook you up with some kind of solution. On the good side.... yay for a new computer? Now let's just cross fingers and toes that you get everything back on there and are up and running again soon!
     
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  19. gonewiththewind

    gonewiththewind I choose joy.

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    You should get a response soon, but seeing as it went through over a holiday weekend, I'm just going to tag @lmccandless and @mrs2a50 so they can check for your email. I'm so sorry this happened! I highly recommend Backblaze as an option for backing up your files.
     
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  20. LoveItScrapIt

    LoveItScrapIt I'm a poet, and everyone knows it!

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    Thank you. I'm (glad) I'm not the only one that this has happened to. Thankfully it was only my scrap stuff. But still that was A LOT and still valuable and precious to me!
     
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