Subscriptions?

Discussion in 'Help Pad' started by zenjen, Dec 26, 2015.

  1. zenjen

    zenjen PIkes Peak Paradise

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    Hi there:) On the new and improved (and pretty!) site, I can't find my subscription information. Like which ones I subscribe to and dates, etc. Also, I can't figure out who to resubscribe, I can only find the current month's kit...
     
  2. Dalis

    Dalis Jose Cuervo is NOT a good friend

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    Jen, I am replying to make sure the boss sees your question. If you want you could also send a message using the contact us button.
     
  3. Dalis

    Dalis Jose Cuervo is NOT a good friend

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    @lmccandless I am not sure how this works but saw someone else used it.
     
  4. zenjen

    zenjen PIkes Peak Paradise

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    Thanks, i did also send a message through Contact Us:)
     
  5. carilyne

    carilyne It's only impossible if you think it is

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    I also made a question on the bug thread.
     
  6. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

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    @zenjen and @carilyne We are working tonight to bring the subscription information back into your account profile. We're actually in the midst of fantastic upgrade to our subscription capabilities that will be ready in early January, but we'll have the basic info back for you shortly. In the mean time, Jen, I replied to your message with your expiration dates.
     
  7. carilyne

    carilyne It's only impossible if you think it is

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    Great minds think alike I guess.
     
  8. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

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    @carilyne As of this morning, your subscription information is viewable in your account again. Please let me know if you need any help renewing. :)
     
    lorryfach likes this.
  9. carilyne

    carilyne It's only impossible if you think it is

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    Thanks Laura, Looks like I have a month to decide what I'm doing. Having some doubts about continuing. I'll let you know if I can't figure out how to resubscribe.
     

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