Order not going through

Discussion in 'Help Pad' started by scrappyjedi, Mar 10, 2016.

  1. scrappyjedi

    scrappyjedi Patience you must have, my young padawan

    Messages:
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    Joined:
    Jul 21, 2014
    @lmccandless

    Laura- I hate to bother you here, but I have an order that I tried to place earlier today that had an error at the payment gateway. It said that payment went through, but it's showing "Not Finished" in my order history. I tried to send a message through the Contact Us form, but I received an error there, too. When you get a minute, can you help me, please?

    Thanks so much!
     
  2. denyse

    denyse Member

    Messages:
    81
    Joined:
    Mar 9, 2011
    I'm having some problems also. My order is being declined. I am not able to submit a contact form. Apparently my email address "cannot be validated." Help!

    Thanks!
     
  3. NancyBeck

    NancyBeck Happy resident of Pollyville

    Messages:
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    Jan 26, 2014
    Hi ladies, I just sent up a flare to Laura to let us know if there is a known problem in the store. We'll get back to you as soon as possible. Thanks for the heads up!
     
    denyse likes this.
  4. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

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    denyse likes this.

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