OHHHHH I hope someone can help me!!!!

No clue Nancy, but I wanted to send you a....

 

Something similar happened to me. I purchased software that was supposed to sync up all of my drives (I keep several EHDs going in addition to the internal PC storage). At the end of the sync, I noticed it synced up the drives while wiping them at the same time. The only thing I had left was the file structure but no data.

I think what happened was the overall file size of the sync was too much to be processed by my computer's temporary memory, and it kept overwriting what was there. I was able to recover about 90% of what I had because I kept an additional backup offsite, but I'm still missing TLP files. Rolling back my PC didn't help.

I wish I had more to offer. I just want you to know I feel your pain. Big hugs, Nancy!!

 

I can't help with the tech but I'm sending good thoughts your way - I know from brutal experience what a heartbreak that is. I have my fingers crossed for you.

 

I really hope they are not gone!! Does the drive show that there is stuff on there or is it showing empty?

I don't know whether or not it's helpful, but the only time I had this happen to me, they were still there and had somehow just gotten hidden. On Windows 10 open the EHD in file explorer, click on View>Options>Change Folder and Search Options, then click on the View Tab and under Advanced Settings, make sure Show hidden files, folders, and drives is selected.

Sending big hugs!!

 

I don't have any idea dear Nancy, but went to the store and read this:
We will reset any product download links within the first 30 days after product purchase, with a suitable explanation as to why you were unable to download your products. Links older than 30 days old may be reset with the purchase of an Order History Reset. You are more than welcome to contact us for further information. We highly recommend backing up your purchases often, on an external hard drive (EHD) or burn them to CD or DVD.

• CONTACT US <-----------------go here, and fill out the form.

Now, hurry, I may be hosting the challenge tomorrow, so you better get caught up!

 

I'll wait for your answer to Jan's question....then I'll see if I know anything to help.....

 

Can you bring the EHD to a Microcenter or Best Buy, or some sort of computer place to see if they can recover any of the data? I'm so sorry this happened!!

 

I am so sorry. I have nothing to advise

 

Nancy, I hope that you can recover all of the data that you lost on your new EHD.

 

Check your deleted folder just to make sure they did not go there

 

Also were you dragging the kits/folder from EHD to desktop? If you were dragging you might want to check your other "folders" to make sure you did not inadvertly "drop" them somewhere else.

You might also want to run a search on both your EHD and computer to see if you can find them. If your other files are still on the EHD most likely somewhere in the process you dropped them somewhere and just don't know where.

 

Oh Nancy @NancyP so happy that you found them!!!! As someone mentioned above, you may have accidentally let go of the mouse button as you were moving your folders across and they inadvertently were dropped into another one? However, you FOUND them which is the most important thing!

As to get some sort of notice/alert about if someone posts in a thread you have started, you will only get that if someone actually tags you or they use the quote button to quote some of your post. A quick way to make sure that you are alerted when someones posts is to use use the Watch Thread feature, up in the top right hand corner above your first post .... just under the pink Reply to Thread button. When you click the Watch Thread you will be notified anytime someone else posts in that thread.

 

Yay!!! Oh Nancy, I am so glad you found them!! What a huge relief that must be!! I'm doing a happy dance for you

 

So glad you found them.

 

Yea! And that can be one issue with dragging/dropping files onto an EHD. I've done it before myself. But glad it was easy(ish) to find! As some other people have mentioned, perhaps you could look into BackBlaze. They also back up EHDs, so you could do both your computer and EHD for $5/month. Unlimited storage. I am so glad I signed up for them, cuz as long as it's on my laptop or my EHD, it's on BackBlaze. It's also a good reminder to double-check both those places, to make sure things are where they're supposed to be.
Also, when you make a thread, there's a little box right under the "Create Thread" pink box that says "watch this thread..." Click that and you'll get a notification here on TLP that someone has replied. You can also click "and receive email notification" too, which would of course send you an email.
Anyway, ENJOY scrapping!

 

yes! and backblaze $5 a month! so worth it!