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Discussion in 'Month of Challenges FIVE - 2017' started by lmccandless, Mar 26, 2017.
Got it! Thank you so very much!
@lmccandless Mine hasn't shown up yet. Sent you a PM.
Mine hasn't shown either and I sent you a pm yesterday
For anyone who sent me a PM about their gift certificates, I have resent to everyone who requested them by 10:30 pm EST on 3/28. I've also PMed you back to let you know to check your email again.
I got mail too, thank you!
Got mine, thanks so much!!
I got mine, thank you for all your hard work.
I never got mine I sent a PM last night
Did I miss the MOC badge for our siggie?
I'm wondering the same
I haven't got the gift certificate yet.
just wondering if you use it multiple times, can you check the balance? if so, how? thanks!!
You can check its balance here: https://the-lilypad.com/store/giftcert.php
I was going to use my gift certificate at check out and entered the code (I used it once before and I checked the balance today) but nothing happened. The amount stayed the same as before and the code wasn't showing anywhere. Do I need to do something specific if I use the code a second time?
Thanks for your help @lmccandless
I'm just popping in until Laura can give you the official answer, but I wondered about a few things you could try... first make sure you're logged in and 2nd, make sure you put the code into the gift certificate spot and not the coupon code spot. I remember that was mentioned in the chat and that LOTS of people make this mistake.
Also make sure you aren't trying to check out with a subscription... hope this helps!
@Karen Thanks, Karen. I have sent an email to customer support now as well to find out what I'm doing wrong. I did all you said (I used the GC before so I knew how to do it). Logged in, right spot, no subscription but SOSN. I'm sure I'll get an answer soon...
@lmccandless - Laura, I just wanted to give you a heads up I sent a PM a few nights ago about not receiving the individual challenge GC. Thanks!