Hello

Discussion in 'The Welcome Pad' started by PeggyR, Jun 25, 2017.

  1. PeggyR

    PeggyR New Member

    Messages:
    8
    Joined:
    Jun 22, 2017
    I am back into Digi and starting all over. the learning curve is deep for me from PSE 6I think to now PSE 14, but I think I might be getting some of it back.I joined last week, but because of some "glitch" I haven't been able to order anything yet :( My wish is growing quickly and I hope it can be worked out.
     
    ForeverJoy, Dalis and LoveItScrapIt like this.
  2. Danyale

    Danyale Always one step behind Waldo

    Messages:
    2,878
    Joined:
    Jun 16, 2015
    Welcome back! Glad you are taking time to be creative again ♡ I agree, I upgraded to 14 as well, and the learning curves is big this time. I think we have several threads about it. Lol!

    Did you put in a support ticket via customer service? I am certain that the support team will get your account fixed. :)
     
    bestcee likes this.
  3. Scrapping with Liz

    Scrapping with Liz blessed

    Messages:
    2,328
    Joined:
    Dec 19, 2015
    Welcome back! I'm hoping it comes back to you quickly. At least you already knew photoshop 6...that should help some!
     
  4. bellbird

    bellbird Pollywog

    Messages:
    11,619
    Joined:
    Oct 10, 2010
    Welcome back to the digi world! There are a lot of PSE users here so if you get stuck, there's bound to be someone who can help out - hope the store team can get you sorted and can get to creating! (just in case, tagging @lmccandless and @NancyBeck )
     
  5. londoncuppa

    londoncuppa I like rain, England ... and big words

    Messages:
    1,854
    Joined:
    Nov 21, 2014
    Welcome back to Digi, Peggy! We're glad to have you back in the family fold. If you need anything else, just ask. Laura or Nancy can sort out any problems you're having with ordering from the TLP store (Justine tagged them for you). They're amazing and always reply quickly. The community is always very happy to help!
     
    Last edited: Jun 26, 2017
  6. bcgal00

    bcgal00 Feeling lazy with my coffee and book

    Messages:
    7,277
    Joined:
    Nov 18, 2010
    Hope you get it all sorted out soon and get down to the business of scrapping and hanging out with us!
     
  7. dawninskip

    dawninskip Designer

    Messages:
    1,822
    Joined:
    Dec 15, 2009
    Welcome back Peggy =)
     
  8. ashleywb

    ashleywb Sand in my toes

    Messages:
    8,688
    Joined:
    May 2, 2012
    Welcome, Peggy! It's very easy to accumulate a long wish list here! :) Once that glitch is sorted, I look forward to seeing your pages in the gallery.
     
  9. cookingmylife

    cookingmylife Pizza would be my last meal, except ...

    Messages:
    4,589
    Joined:
    Aug 1, 2012
    Welcome Peggy! I look forward to seeing your pages when all the issues are resolved. They will be!
     
  10. IntenseMagic

    IntenseMagic College was bad for my reputation

    Messages:
    7,941
    Joined:
    Feb 28, 2012
    Welcome, Peggy! We're so glad to have you here!! Looking forward to your creations in the gallery!
     
  11. jk703

    jk703 CEO of Anything and Everything, Everywhere

    Messages:
    10,139
    Joined:
    Sep 17, 2012
    Welcome, Peggy! :)
     
  12. PeggyR

    PeggyR New Member

    Messages:
    8
    Joined:
    Jun 22, 2017
    Thanks much for the warm welcome! I am sure I will be asking some questions from you experts. I tried doing a lo last night and got stuck a few times. YES!! I want the shopping glitch fixed. I just don't get it. I used paypal all weekend and didn't have any problems at all.
     
    LoveItScrapIt likes this.
  13. jenn mccabe

    jenn mccabe She's OUR sunshine!

    Messages:
    20,839
    Joined:
    Jan 5, 2013
    Welcome Peggy - sorry to hear about the shopping glitch you are experiencing. I would open a customer service ticket as well - here's the link in case you haven't done so https://the-lilypad.com/contact.html
    Happy to have you here and can't wait to see your work in the gallery! :)
     
  14. Karen

    Karen Alarm off, brunch ON

    Messages:
    23,637
    Joined:
    Jun 28, 2008
    Welcome Peggy! Glad you found your way back to scrapping again. As the others have said, if you run into questions as you're getting back into PSE, be sure to post a thread in the forums and someone should be able to help you!
     
  15. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

    Messages:
    20,236
    Joined:
    Mar 9, 2009
    Hi Peggy! Welcome to TLP! I sent you some additional troubleshooting suggestions from Customer Service. :)
     
    bestcee likes this.
  16. gracielou

    gracielou Well-Known Member

    Messages:
    7,223
    Joined:
    Apr 20, 2009
  17. LoveItScrapIt

    LoveItScrapIt What do you call a three-humped camel?

    Messages:
    2,733
    Joined:
    Sep 7, 2014
    :bwaveWelcome back!!!!!!!!!!!!!!!!!!!!!!!!
     
  18. bestcee

    bestcee Lorelei and Rory are my neighbors

    Messages:
    12,466
    Joined:
    Dec 18, 2013
    Welcome back Peggy! Customer Service is awesome, so hopefully you'll get to shopping quickly! I hope you love the changes in PSE14! I went from PSE10 to PSE11 and loved a lot of the changes.
     
  19. gonewiththewind

    gonewiththewind I choose joy.

    Messages:
    6,104
    Joined:
    Dec 15, 2009
    Welcome back, @PeggyR ! Looking forward to seeing your creations!
     
  20. bcnatty

    bcnatty Disney - it's all for the kids!

    Messages:
    3,989
    Joined:
    Oct 22, 2012
    Yay!! Welcome back!!
     

Share This Page