Download a purchase again?

Discussion in 'Help Pad' started by tanteva, Jul 7, 2022.

  1. tanteva

    tanteva Even the professionals are bewildered

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    I was looking through Scrapping with Liz's store yesterday, and realized I had bought a set of templates, but I cannot find it on my HD. I know I got it, cuz I've made a layout with one of the templates. Checked in the store, and I found it in the order history, but when I click download, it says I don't have anything to download. Does the download links expire after a while?

    I mean - how can you lose an entire set of templates??? Unbelievable!
     
  2. wombat146

    wombat146 Check out my kilt! And my turret!

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    Eva, will tag Julie @mrs2a50 to see if she can help you. :)
     
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  3. Karen

    Karen Wiggle it, just a little bit!

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    I have "lost" folders like that before and it's usually because I accidentally moved them into another sub-folder. Lol. I'm assuming you searched your HD for them? If I have the same set, I could tell you a filename that you could search for and see if you can find it that way? :agree
     
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  4. tanteva

    tanteva Even the professionals are bewildered

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    Thanks @Karen I searched for "travel" but the file might have some abbreviation, it would be great if you know the actual file name. It's the "My Travel Journal Templates 4" by Scrapping with Liz

    [​IMG]

    Though, I would not put it past my darling fur baby to have deleted it ... he's a computer wizard. He can change settings I never knew existed & what not! LOL
     
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  5. Karen

    Karen Wiggle it, just a little bit!

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    Oh my goodness! Your fur baby being a computer wizard. Lol! Then you'd never know what happened! Yikes!

    Here's the filename for the one you showed: SwL_MyTravelJournalTemplate16
     
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  6. tanteva

    tanteva Even the professionals are bewildered

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    OMG ... I'm crazy. Searched in the most obvious files (like the Lilypad file & other maps of recent purchases made lately) - no luck. Thought I'd check how much I have in the "Computer Scrapping" file, which is the "top folder" for all my supplies ... I have 498 GB of stuff there. Why on earth do I keep buying more???? LOL

    (I also have a file full of stuff that I sorted out in 2013 as old and out of style + one file for all my CU stuff. I'm not sane ....)
     
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  7. mrs2a50

    mrs2a50 Pretty much the best.ever.

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    Eva, I've resent those files to you!
     
  8. Karen

    Karen Wiggle it, just a little bit!

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    I don't even want to tell you how much I have in my digi-supplies stash. :dizzy
     
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  9. tanteva

    tanteva Even the professionals are bewildered

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    Thanks again @Karen Now I've searched high and low for that file. It's gone. So annoyed right now that I emptied the bin last week. It probably was there. Life ...
     
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  10. KimJ

    KimJ Did you check in the refrigerator?

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    Did you see that Julie resent the files to you?
     
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  11. tanteva

    tanteva Even the professionals are bewildered

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    Thank you Julie @mrs2a50 - this place is the best!

    And thank you Kim @KimJ - I totally had missed Julie's post. My brain must've been deleted along with those files. LOL

    Now, they're downloaded again. And this lady is getting some backuping done. LOL
     
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  12. Scrapping with Liz

    Scrapping with Liz Crafts for days.

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    So glad you got it! Always feel free to e-mail me too. I can check orders from my store.
     
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  13. tanteva

    tanteva Even the professionals are bewildered

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    Celebrated that I've got the files again, I decided to use one template for the journaling challenge. Thanks again everyone for the help.
    :heartslub:yourock

    [​IMG]
     
  14. Karen

    Karen Wiggle it, just a little bit!

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    I'm glad you got the files again! :agree
     
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