Customer Service

Discussion in 'Help Pad' started by lmccandless, Jan 26, 2015.

  1. littlekiwi

    littlekiwi I charge by the hour for anything before noon

    Messages:
    8,584
    Joined:
    Jan 21, 2012
  2. Karen

    Karen Wiggle it, just a little bit!

    Messages:
    30,421
    Joined:
    Jun 28, 2008
    littlekiwi and lmccandless like this.
  3. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

    Messages:
    20,926
    Joined:
    Mar 9, 2009
    Karen, littlekiwi and sharonb like this.
  4. littlekiwi

    littlekiwi I charge by the hour for anything before noon

    Messages:
    8,584
    Joined:
    Jan 21, 2012
    bestcee and Karen like this.
  5. littlekiwi

    littlekiwi I charge by the hour for anything before noon

    Messages:
    8,584
    Joined:
    Jan 21, 2012
  6. KimJ

    KimJ Did you check in the refrigerator?

    Messages:
    14,703
    Joined:
    Nov 28, 2009
    That one actually should have been retired after the initial weekend it was for sale. The blog hop collected kits are only meant to be available for a short time, with the individual parts reverting to the designers to put in their own shops if they wish. Braver and Morning Rituals are also meant to be retired.
     
    bellbird and littlekiwi like this.
  7. littlekiwi

    littlekiwi I charge by the hour for anything before noon

    Messages:
    8,584
    Joined:
    Jan 21, 2012
  8. myka

    myka Well-Known Member

    Messages:
    429
    Joined:
    Jul 23, 2021
    Hi, someone said I had to have at least 5 posts in order to participate in a challenge, so I'm trying to find out what constitutes a post?? Is is something that has to be uploaded to the gallery or is it just a message in these forums?? It would be really nice if there was a single place we could find out about all these rules that I keep bumping into, because it's been really confusing and frustrating to figure any of this stuff out in these forums.
     
  9. umyesh

    umyesh President of the Hangry Ladies Supper Club

    Messages:
    11,730
    Joined:
    Jul 17, 2012
    I don’t know the answers to your questions but hopefully someone with more expertise will chime in soon. Thank you for reaching out!
     
    Karen likes this.
  10. gonewiththewind

    gonewiththewind I choose joy.

    Messages:
    11,695
    Joined:
    Dec 15, 2009
    Replying to a thread in the forum = a post.
    Starting a new thread in the forum = a post.

    We don't have email here at TLP. We have private conversations. Starting a conversation or responding to a conversation doesn't constitute either a forum post or a gallery comment.

    You upload images to the gallery. If you see a layout in the gallery that you like and want to give the layout poster "love," you will post a gallery comment.

    Our guidelines are detailed in posts in The Welcome Pad Forum pinned to the top. I'm sharing an image so you can see the posts that are pinned to the top.

    myka_2.jpg
     
    bellbird, cfile, Karen and 2 others like this.
  11. crazycat1126

    crazycat1126 Well-Known Member

    Messages:
    1,821
    Joined:
    Jul 6, 2013
    Hi there! Did the Designer Surprises sale switch from 50% off to 30% off at some point? As far as I know, everything I've read says the sale would run 50% off through December 31st. Thanks!
     
    gonewiththewind likes this.
  12. gonewiththewind

    gonewiththewind I choose joy.

    Messages:
    11,695
    Joined:
    Dec 15, 2009
    We're having a look to see what happened! Hang in there and we'll have it back to the appropriate percentage off.
     
    crazycat1126 and bellbird like this.
  13. gonewiththewind

    gonewiththewind I choose joy.

    Messages:
    11,695
    Joined:
    Dec 15, 2009
    @crazycat1126 You'll find the Designer Surprise Sale is now priced correctly. Enjoy shopping!
     
    crazycat1126 likes this.
  14. crazycat1126

    crazycat1126 Well-Known Member

    Messages:
    1,821
    Joined:
    Jul 6, 2013
    Thank you, Cheryl! :love
     
    gonewiththewind likes this.
  15. agoodwin

    agoodwin Member

    Messages:
    62
    Joined:
    May 5, 2013
    Hey, sent a message on Sunday, still no response. Just wanted to check in and make sure you received it? Thank you so much! :)
     
    gonewiththewind likes this.
  16. gonewiththewind

    gonewiththewind I choose joy.

    Messages:
    11,695
    Joined:
    Dec 15, 2009
    @mrs2a50 Can you check to see if you have a customer service ticket?
     
  17. keepscrappin

    keepscrappin ScrapWithTheWind

    Messages:
    10,552
    Joined:
    Apr 2, 2010
    [​IMG]

    Not sure if this is what you need help with, but I noticed you are new here at The Lilypad (you have 3 messages under your name), so welcome to the pad.

    If you're trying to upload layouts to the gallery, you need to have 10 or so messages posted to get past moderation. It helps us keep out the spammers. So just post some more in the forums and get your message count up. Also, check out the welcome pad (informational posts are stickied at the top) and introduce yourself and feel free to ask questions so we can help you get the most out of your time here at TLP. :agree

    January is also our Month of Challenges (MOC). You can find all the information on participating in that here. It's tons of fun and sooo inspirational!
     
    agoodwin and gonewiththewind like this.
  18. agoodwin

    agoodwin Member

    Messages:
    62
    Joined:
    May 5, 2013
    Yes I do! #22802. Still no reply. The issue is literally keeping me from placing an order. I wasn’t able to place on the sale that ended Sunday, the Wednesday 50%, nor the free template posted for todays challenge. Just wanted to make sure it wasn’t missed. Thank you!
     
    gonewiththewind likes this.
  19. mrs2a50

    mrs2a50 Pretty much the best.ever.

    Messages:
    15,670
    Joined:
    Apr 12, 2007
    @agoodwin - I've responded to your ticket and have hopefully resolved your issue for you!
     
    agoodwin, bestcee, Karen and 2 others like this.
  20. gonewiththewind

    gonewiththewind I choose joy.

    Messages:
    11,695
    Joined:
    Dec 15, 2009
    Looks like Julie has gotten you taken care of - enjoy shopping!
     
    agoodwin, bestcee and bellbird like this.

Share This Page