Cannot log in to store anymore

Discussion in 'Help Pad' started by Jippo, Jan 13, 2021.

  1. Jippo

    Jippo Hello? Is it me you're looking for?

    Messages:
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    HI,

    I have registered for the store but wasn't able to log in anymore. Requested a new password multiple times but even though I registered the new password correctly it will not accept it. I know I am not making any mistakes with my username or passwords. It's driving me nuts!

    What is going on?
     
    EminePala_Art likes this.
  2. KimJ

    KimJ Did you check in the refrigerator?

    Messages:
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    @Jippo I'm assuming it's telling you your password is incorrect? Is your store username also Jippo?

    @lmccandless @mrs2a50 Can one of you take a look at her store account? :)
     
    EminePala_Art and Karen like this.
  3. mrs2a50

    mrs2a50 Pretty much the best.ever.

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    Leontien, please check your conversations - I've messaged you! :)
     
    EminePala_Art and Karen like this.
  4. EminePala_Art

    EminePala_Art Member

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    I have the same problem. Could someone please check mine too? Or do I need to open a new topic?

    Thank you
     
  5. cfile

    cfile My bags are packed for Platform 9 3/4

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    @mrs2a50 @lmccandless Julie or Laura, can you look at this one too? Thanks!
     
    EminePala_Art and lmccandless like this.
  6. lmccandless

    lmccandless The Force is strong with this one. Boss of the Applesauce

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    Your account is showing you logged into the store today. Do you still need assistance? If so, please send me a private conversation with your new password and I will change it for you.
     
    EminePala_Art likes this.
  7. EminePala_Art

    EminePala_Art Member

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    I will dear. Thank you
     
    bestcee likes this.
  8. Jippo

    Jippo Hello? Is it me you're looking for?

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    Sorry for my late reply, somehow I got it to work again!
     
    bestcee likes this.

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