Comments on Profile Post by Carla

  1. Tree City
    Tree City
    Oct 13, 2020
  2. cfile
    cfile
    Carla, please always tag both Laura @lmccandless and Julie @mrs2a50 in all your C/S issues. Is there anything we can help with?
    Oct 14, 2020
  3. norton94
    norton94
    Have you tried the email under contact us?
    customerservice@the-lilypad.com
    Oct 14, 2020
    Carla likes this.
  4. Carla
    Carla
    A person would think that they wouldn't need to do all of this if they had already contacted Customer Service by opening a ticket. I have no interest in causing trouble but I have worked in Customer Service all of my working life and I guess I just have a different definition of CS than everyone else.
    Oct 14, 2020
  5. norton94
    norton94
    Wholeheartedly agree but I heard there was an issue with the ticketing system and some were lost. Just trying to get you help.
    Oct 15, 2020
    Carla and cfile like this.
  6. Carla
    Carla
    I know and I am grateful. Thank you all for your help. The issue was taken care of this morning.
    Oct 15, 2020
    cfile and norton94 like this.