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Discussion in 'Help Pad' started by mollyc, Jun 7, 2013.

  1. kaphelps

    kaphelps CT - OLB

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    Thanks ladies, yes Dalis is right, I was talking about both of the coupons- the BYOC - wasn't sure if I needed to do something and was afraid to push the "submit payment" button when I couldn't tell or didn't get any confirmation that a discount had/would be applied- also the "discount code" box is not grayed out or anything so I thought, maybe I am suppose to put something in there?.... Dalis explained it, and I will give it a try in just a bit.
    I actually did understand about the bundles and just purchase those separately with the codes from the designers.
    The Challenge discount - I did read that thread (twice actually) but somehow missed the line that says "coupons are sent via PM within 1 week" - so great, I got that now - but still wondering if that coupon is good on the BYOC stuff, or if it is limited to products that are not on sale, or exactly what I can use the discount on!
    Thanks for all the information - I will wait to hear from you about the challenge discount before I purchase the rest of the items in my cart!
     
  2. Lynnette

    Lynnette In my life, I've loved them all

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    Challenge coupons are not valid on BYOC items... this is stated in the PM that is sent out with your coupon code.
     
  3. kaphelps

    kaphelps CT - OLB

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    OK, good to know- thanks for your help!
     
  4. lcpereyra

    lcpereyra You won't believe my blue streak!

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    I'm having a problem with the discount not being applied properly to my shopping cart for my BYOC product. According to the special, when I reach $15.00 of non-bundled/no exclusive link pricing product, I should get an additional 10% off. However, I am only getting 5% off at over $15.00 - the prices that were listed at 20% off now say 25% off and when I hit over $25.00 of product, I'm only getting and additional 10% off, and shows as a total of 30% off, not 35% as it should be (original 20% off sale plus an additional 15% off for meeting $25 in product). All of the itmes in my cart are BYOC and none are via the exclusive links. Any idea why this is happening? Thanks!
     
    Last edited: Jun 7, 2013
  5. Liz

    Liz The Poster Child for Minimalistic Beauty

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    Thank you for bringing this issue to light Molly. You are right - it should be stated somewhere that bundled discounts cannot be combined with the BMSM promo - and I will definitely include that information in future newsletters that I send out.
     
  6. emmasmom

    emmasmom emmasmom

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    Hi Lori!

    Can you send me a PM with your store username please? I will take a look at your cart for you and we can figure this out :)

    Thanks so much,
    Kelly
     
  7. lcpereyra

    lcpereyra You won't believe my blue streak!

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    I sent you a pm Kelly. Thanks for your help!
     

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