I already posted this in the MMM forum on Sunday, but unfortunately with no response, so I'm hoping for more help in here. I am a new MMM subscriber but the main kit (most current one is August) is not zeroing out when I put it in my shopping bag and then view the bag. This is supposed to be free for me, right?! Also I am not getting a discount on any August MMM product. The older products only give me the general sale discount. I believe I should be getting a larger discount now that I'm a subscriber? I would love to use the kit for the MMM birthday challenges also I really want to take advantage of the sale while it is still lasting. I would really appreciate a prompt response! Thanks a lot in advance!
Sorry for the delay. @lmccandless is the one who can help you on this. I've tagged her to be sure she will see it.
@berniek - My apologies...I didn't get your tag from the M3 forum. I've made a quick adjustment to your account and you're all set to check out with the August kit and add-ons. Remember that your discount is off the regular price, so you'll see the additional discount in the subtotal area of your order. Please let me know if you need any additional help.
i see forum, i re-scribed, but kit not free. does it take awhile to show up? @NancyBeck or @lmccandless
looks like you tagged the right people @Cath_ thanks for your patience, i'm sure they'll do what they can when they see this - hope you plan to join some of the Halloween fun this weekend - it's looking huge!
@Cath_ Thank you for re-subscribing. I've fixed up your store account and you're all set. Enjoy the new collection