If you need assistance with a forum or store issue, you have 3 options. In all cases, please allow 24-48 hours for a response. While we always endeavor to be as fast as possible, the differences in time zones around the world do impact how quickly we see your request. 1. Fill out the Customer Service request here. 2. For more general issues or questions, feel free to post a new thread in this forum as a team member may be able to assist. 3. You may send a Conversation to @mrs2a50
Hi - I tried to send a DM; you either got it twice or didn't get it at all. Can you please confirm which? I sent it several times and it wouldn't go through, then it appeared that the message did go through but nothing shows in my "Sent" folder.
I did receive two copies of your message and sent you a message back. You're all set! As far as the PMs, you may need to update your preferences in your forum user control panel to save sent messages if you want to retain copies of the ones you sent.
Hi there! New Storyteller subscriber here - as of a few hours ago - just wondering how soon I will be "activated"? I don't want to appear anxious - but I am!
Welcome to The Lilypad and thanks so much for subscribing to Storyteller. Your subscription is active immediately upon purchase. I did notice that you have two accounts in the store, so please be sure you're logging in with the "Askmetostamp" username rather than your email address. If you need any additional help, please let me know! Enjoy the Luka kit!
I just want to let you know when we order something even after we pay and downloaded the stuff overtime I return to the site everything that I ordered before still at my cart.
Thanks for letting us know, Jana. Oftentimes, this is a setting in your browser. However, we are getting ready to do a big upgrade to the shop and I believe it should resolve this issue for everyone, no matter their browser settings.
is the shop, being updated now? byoc feb is on top of sales think i wait awhile to complete my purchase
For me, if I push the continue shopping button at the bottom after checkout {on the page that you click through to get links} it will empty out my purchased cart. It's the only way I've found to accomplish that
The site is beautiful but just logging today and hold and behold still stuff on my cart I tested on firefox and same thing I use mostly safari.
